Legal information

  • SGN Smart Limited
  • Company number 05618883
  • Registered in England and Wales.
  • Registered office: St Lawrence House, Station Approach, Horley, Surrey RH6 9HJ

Legal information for our website users covers:

  • Terms and conditions of use of this website
  • Privacy statement
  • Accessibility statement
  • Cookies

If you need additional information which is not provided here on this page, please email

Terms and conditions

By accessing and using the SGN Smart website, you agree that the following terms and conditions (hereinafter referred to as the ‘Terms’) shall apply.

The content of this website has been prepared to provide general information about SGN Smart to those who access this website from England, Wales and Scotland. Information contained within this website is not intended to provide advice or offer to sell or deal in any securities and must not be relied upon in connection with any investment decision.

All rights, including, without limitation, copyright, contained within this website belongs to SGN Smart. Neither the names, logos nor any other proprietary rights of SGN Smart may be used in any way without the prior written consent of the relevant member and nothing in this website constitutes a licence to use any rights in any way except as expressly provided in Clause 8 hereof.

We reserve the right to monitor and track your visits to this website.

SGN Smart reserves the right to change these Terms and reserves the right to change any material, products or services and applicable Terms to such products or services contained within this website at any time without notice. You are advised to review these Terms on a regular basis as you will be deemed to have accepted changes if you continue to use the website after such changes have been made.

You agree that access to the website, use of any information contained within this website or access to hypertext links through this website is to be used at your own risk as no representations or warranties of any kind whether express or implied are made and are hereby excluded to the extent permissible by law. SGN Smart shall not be liable for any loss or damage, howsoever arising out of or in connection with the use of the website, including without limitation, direct or indirect loss, consequential loss or damage or loss of profit, loss arising from use or loss of use, loss arising from any errors or omissions in the information contained in or referred to in this website and whether for breach of contract, in negligence, delict or tort.

You agree not to damage, interfere with or disrupt access to this website or do anything which may interrupt or impair its functionality. Make available, upload or distribute by any means any material or files that contain any viruses, bugs, corrupt data, ‘Trojan horses’, ‘worms’ or any other harmful software. Obtain or attempt to obtain unauthorised access, through whatever means, to this website, other services or computer systems or areas of SGN Smart’s networks which are identified as restricted.

You shall be responsible for obtaining access to the internet in order to view this website and shall pay any service fees, telephone charges or other costs associated with such access.
From time to time, SGN Smart may provide hypertext links from this website to third party sites both within and possibly outside the European Union. However, these sites are not in any way approved, checked, edited, vetted or recommended by SGN Smart and you agree that SGN Smart shall not be liable in any way for the content of such sites or for any dealings that you may have, or the consequences of such dealings, with such third party site operators. In particular you agree that any dealings you have with such third party site operators shall be on the Terms (if any) of the third party operator.

While certain precautions have been taken to detect computer viruses and ensure security, SGN Smart cannot guarantee that the website is virus-free and secure and SGN Smart shall not be liable for any loss or damage which occurs as a result of any virus or breach of security. You shall protect your computer systems from exposure to viruses by the use of anti-virus software, firewalls and any other technical measures necessary. SGN Smart gives no warranties as to the compatibility of the website with your computer systems, software and/or hardware.

You may download and print any part of the material on this website provided that you shall only be entitled to use such material for your own personal and domestic use. However, you need to be aware that such material may have changed and may not be applicable. You agree not for yourself or through or by way of assistance to any third party to distribute, decompile, reverse engineer, disassemble or otherwise deal in or with the website or materials therein or otherwise commercially exploit such material or content. SGN Smart reserves the right at any time to modify or discontinue, temporarily or permanently, any part of the website or your access to or use of the website with or without notice.

SGN Smart have no liability to you for any loss or damage whatsoever in respect of any action it takes pursuant to this paragraph.

Any reference to any product or service which has been or may be provided by SGN Smart does not amount to a promise that such product or service will be available at any time. Changes to or improvements in such products or services may be made at any time without notice.

If any of these provisions should be determined unlawful, invalid or otherwise unenforceable by reason of law then, to the extent and within the jurisdiction which that provision is found to be unlawful, invalid or unenforceable, then that provision shall be deleted and shall not affect the validity and enforceability of the remaining provisions which shall continue to be binding and in force.

These specific Terms and any dispute arising herein shall be governed by and construed in accordance with the laws of either England and Wales or Scotland depending on the country from which access is made and subject to the exclusive jurisdiction of the English or Scottish Courts whichever is applicable. A failure or delay by the SGN Group in enforcing compliance with any provision of these Terms shall not be a waiver of that or any other provision of these Terms. None of these Terms shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by any third party. You may not assign any of your rights or obligations under these Terms.

In these Terms, unless specified to the contrary, use of the singular is deemed to include the plural, use of any gender is deemed to include every gender and any reference to a person is deemed to include a corporation, a partnership and any other body or entity and (in each case) vice versa.

If you do not agree to abide by these Terms you should not use this website in any way.

SGN Smart privacy policy

SGN Smart (“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use above and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting the SGN Smart website, you are accepting and consenting to the practices described in this policy.

Scotia Gas Networks Limited (SGN) of St Lawrence House, Station Approach, Horley, Surrey RH6 9HJ is a data controller.  As such, we are committed to protecting and respecting your privacy. SGN is made up of different legal entities and this Privacy Notice is issued on behalf of the SGN Group so when we mention SGN, “we”, “us” or “our”, we are referring to the relevant company in the SGN Group responsible for processing your data.

By “you” or “your” we mean any individual, sole trader and/or partnership that receives goods/services from us, uses our website or otherwise interacts with SGN.

This Privacy Notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully; unless:

It is important that you read this Privacy Notice together with any other Privacy Notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Notice supplements the other notices and is not intended to override them.

It should also be read in conjunction with any Terms and Conditions of Use of our website, and will form part of these.

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy notices. When you leave our website, we encourage you to read the Privacy Notice of every website you visit.

If you have any questions, then please contact us and we will do our very best to assist you. We can be contacted at or by writing to the Data Protection Team at the following address:

St Lawrence House, Station Approach, Horley, Surrey RH6 9HJ

Download SGN Privacy Notice

Data Protection Officer and complaints

We have appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Notice. If you have any questions about this Privacy Notice or how we handle your personal information, please contact SGN’s Data Protection Team at or:

Data Protection Team
SGN Legal and Compliance
St Lawrence House
Station Road

If you need further clarification, are unsatisfied with our actions or wish to make an internal complaint, you may contact the DPO directly in the first instance at the above address.

If you are still unsatisfied, you can contact the Director of Legal and Compliance in writing at the above address.

If you remain dissatisfied with our actions, you have the right to lodge a complaint with the Supervisory Authority. The Information Commissioner’s Office (ICO) can be contacted at: –

Information Commissioner’s Office
Wycliffe House
Water Lane
Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)


We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines. This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0.

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.

Whilst our website strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the our website, please don’t hesitate to contact us.


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